1. Introduction
Aerofide LLC ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and share information when you visit our website (www.aerofide.com) or communicate with us regarding our services.

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Important Note on Client Data:
This policy primarily governs the data we collect through our public-facing website and marketing activities. The collection, processing, and storage of data through the Aerofide platform (our AI automation software) is governed by our separate Master Services Agreements (MSA) and Data Processing Addendums (DPA) signed with our enterprise clients.

 

2. Information We Collect
We collect information that you provide to us directly and information that is automatically collected when you use our website.

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A. Information You Provide

Contact Information: When you fill out forms on our site (such as "Become a Pilot Partner" or "Contact Us"), we collect your name, email address, phone number, company name, and job title.

Communications: If you contact us via email, we may retain the content of your messages and any attachments you send.

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B. Information Collected Automatically

Usage Data: We may collect information about how you interact with our website, such as your IP address, browser type, operating system, referring URLs, and pages visited.

Cookies and Tracking Technologies: Our website is hosted on the Wix.com platform. We and our third-party partners (such as analytics providers) may use cookies and similar technologies to analyze trends, administer the website, and track users’ movements around the site.

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3. How We Use Your Information
We use the information we collect for the following business purposes:

• To Provide and Manage Services: To respond to your inquiries, schedule demos, and evaluate your application for our Pilot Partner program.

• To Improve Our Website: To understand how visitors use our site and to improve its functionality and user experience.

• Marketing and Communications: To send you updates, newsletters, or information about our services that we believe may be of interest to you. You may opt out of these communications at any time.

• Legal Compliance: To comply with applicable legal obligations and to protect our rights and the safety of our users.

 

4. How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:

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• Service Providers: We may share data with trusted third-party service providers who assist us in operating our website and business (e.g., website hosting via Wix, email services, CRM systems). These providers are authorized to use your personal information only as necessary to provide these services to us.

• Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, or protect against legal liability.

• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.

 

5. Data Security
We take reasonable administrative, technical, and physical measures to protect the personal information we collect from unauthorized access, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

 

6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of those third-party sites. We encourage you to review the privacy policies of any websites you visit.

 

7. Children's Privacy
Our services are intended for a general business audience and are not directed to children under the age of 18. We do not knowingly collect personal information from children.

 

8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

 

9. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:

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Aerofide LLC

8 The Green, Suite B

Dover, DE, 19901